At Kimmi Astro Mantra, we strive to provide you with high-quality products and courses to enhance your astrological journey. However, we understand that there may be instances where you need to return or refund a purchase. Our Return and Refund Policy is designed to ensure a fair and transparent process.
Returns:
- Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of receiving the item. We will arrange for a replacement or provide a full refund.
- Change of Mind: If you change your mind about a product, you can return it within 30 days of purchase. The product must be unused and in its original packaging. Return shipping costs will be the responsibility of the customer.
Refunds:
- Processing Time: Refunds will be processed within 7 business days of receiving the returned product.
- Method of Refund: Refunds will be issued to the original payment method used during the purchase.
Courses:
Courses purchased from Kimmi Astro Mantra are non-refundable. We believe in the value of our courses and are committed to providing you with a positive learning experience. If you encounter any issues, please contact our support team, and we will be happy to assist you.
Contact Us: If you have any questions or concerns about our Return and Refund Policy, please contact us at kimmiastromantra@gmail.com